Report

ADRA has a zero tolerance APPROACH

ADRA has a ZERO TOLERANCE approach for any cases of Fraud & Corruption, Child Abuse, Harassment and Sexual Exploitation and Abuse (SEA).

SEE SOMETHING? HEAR SOMETHING? SAY SOMETHING!

If you have any complaints in regard with the programs implemented by ADRA Timor-Leste, quality of the programs, behavior of the staff or irregularity, we kindly request you to send your complaint to us through email: [email protected] or deliver directly to ADRA Timor-Leste office address. You may use the form below if it is helpful.

Each report will be treated with compassion, care and confidentiality. If you are worried you might be wrong, don’t be! Even if it’s wrong, each and every report helps us improve our safeguarding policies.

DOWNLOAD FORM

Terms

CHILD ABUSE

All forms of physical abuse, emotional abuse, sexual abuse and exploitation, neglect or negligent treatment, commercial or other exploitation of a child (under the age of 18 years) and includes any actions that result in actual or potential harm to a child. 

HARASSMENT

Any unwelcome sexual advance, comment, expressed or implied sexual demand, touch, joke, gesture or other communication or conduct sexual in nature, whether verbal, written or visual, by any person to another within the scope of ADRA’s work.

SEXUAL EXPLOITATION AND ABUSE (SEA)

Abuse of a position of power or trust for sexual purposes. Actual or attempted sexual assault using force or coercion or sex.

FRAUD AND CORRUPTION

Any practice in the offering, giving, receiving or soliciting, directly or indirectly of anything of value to influence improperly the actions of another party.

ADRA's whistleblow procedure

Individuals can make confidential ADRA-related complaints through the whistleblowing mechanism of the Seventh-day Adventist Church. The Church uses a website called Silent Whistle. Complaints made about ADRA through the Silent Whistle are received by the General Counsel at the General Conference of Seventh-day Adventists. The General Counsel refers the complaint to the appropriate person within ADRA or its board and can communicate through the Silent Whistle with the complainant, regardless if the complaint was made anonymously or not. To use the Silent Whistle platform, the instructions are as follows:

  1. Connect to the Internet from a computer outside of work.
  2. Visit www.silentwhistle.com
  3. Click on “Click Here” under “Wish to file an ethics/compliance incident report”.
  4. Search for  your company’s name by inputting the first three letters of the name of the company (i.e. for ADRA, enter ADR).
  5. Select your company from the list provided.
  6. Select method of anonymous communication. (Select: “Report a Concern”, or “Follow up on a Reported Concern”).